When placing an online order through Matriarch Hair Studio, all items are shipped through Australia Post. Shipping estimates are therefore provided through the Australia Post website once the shipment has left our warehouse.
Matriarch Hair Studio will not give any information to any third party, or hand over any information whatsoever, obtained by this website.
Refunds will not be accepted for change of mind, and only given in the event of faulty items. Customer should contact Matriarch as soon as possible to discuss an exchange or store credit in the event of the item being unopened and/or unsuitable.